Planned Maintenance Notification <POLR SITE/ OTW Network Emergency Event 2025-04-11 01:00> from 11-04-25 01:00 AEST to 11-04-25 03:00 AEST

This maintenance has been concluded as planned.

This maintenance is now starting as planned.

The following advisory is to inform you of an upcoming planned maintenance that will impact one or more services delivered to XYZ Telecom.

Type of event: Planned Maintenance

Maintenance Window Start: 2025-04-11 01:00
Maintenance Window End: 2025-04-11 03:00
Time Zone: AEST

Affected Locations(s): POLR - 11 Mary Mackenroth Ln Springfield QLD Australia 4300

Expected Service Impact Time: 1 hour impact to service.

Description of event: Over the Wire will be performing emergency maintenance on its network equipment. As a result, your listed service(s) may
experience a disruption of up to Up to 1 hour within the advised window.

In the event your service does not restore on completion of the planned event, please perform standard level 1 checks.

If your service does not restore after the checks, please contact our Service Assurance Team to investigate further.

We apologize for any inconvenience this may cause.

Regards
XYZ Telecom