XYZ Telecom Pty Ltd Status
Unplanned Outage Springbrook, QLD
Updates
This notification is to inform you that the recent unplanned network issue impacting service on the XYZ Telecom network has now been resolved as per below:
Title: Unplanned outage network outage
Current Status: Service Restoration
Date & Time Started: 19/07/2025 15:50 AEST
Date & Time Resolved: 19/07/2025 16:03 AEST
Outage Duration: 13 mins
Resolution Update:
Power restored in the area . Monitoring period is in progress
Once again, the XYZ Telecom support team thank you for your patience and understanding in this matter.
Should your customers still be experiencing any issues please raise a support request as per the normal fault reporting process.
Regards
XYZ Telecom
Please find below the latest update from XYZ Telecom on the unplanned network issue impacting services delivered to your customers:
Title: Unplanned outage network outage
Current Status: Ongoing Service Disruption
Date & Time Started: 19/07/2025
Date & Time Resolved: Ongoing
Current customer impact Description:
Estimated time of resolution:
Latest Update Information:
There is a known power outage in the area. Thr power provider has not yet provided ETR yet.
The XYZ Telecom support team are currently working to resolve this issue as soon as possible, we will provide further updates as information becomes available.
We thank you for your patience and understanding in this matter.
Regards
XYZ Telecom
The below notification is to advise that XYZ Telecom is currently experiencing an unplanned network issue that may be impacting service delivered to your customers, as per the below details:
Title: Unplanned outage network outage Springbrook, QLD.
Current Status: Ongoing Service Disruption
Date & Time Started: 15:50 AEST
Date & Time Resolved: Ongoing
Current customer impact Description:
Estimated time of resolution: To be determined
The XYZ Telecom support team are currently working to resolve this issue as soon as possible, we will provide further updates as information becomes available.
We thank you for your patience and understanding in this matter.
Regards
XYZ Telecom
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