Unplanned Outage <VIC, NSW, and QLD> – INITIAL

The below notification is to advise that XYZ Telecom is currently experiencing an unplanned network issue that may be impacting service delivered to your customers, as per the below details:

Title: Unplanned outage network outage <VIC, NSW, and QLD>

Current Status: Ongoing Service Disruption

Date & Time Started: 16/09/2025 9:00 AM
Date & Time Resolved: Ongoing

Current customer impact Description: May experience service disruption

Estimated time of resolution: To be determined

The XYZ Telecom support team are currently working to resolve this issue as soon as possible, we will provide further updates as information becomes available.

We thank you for your patience and understanding in this matter.

Regards
XYZ Telecom