XYZ Telecom Pty Ltd Status
Unplanned Outage <VIC, NSW, and QLD> – INITIAL
Updates
This notification is to inform you that the recent unplanned network issue impacting service on the XYZ Telecom network has now been resolved as per below:
Title: Unplanned outage network outage
Current Status: Service Restoration
Date & Time Started: 16/09/2025 9:00 AM
Date & Time Resolved: 16/09 11:30 AM
Outage Duration: 2 hours and 30 minutes
Resolution Update:
software bug in our core device causing packets loss, resolve by upgrading device software.
Once again, the XYZ Telecom support team thank you for your patience and understanding in this matter.
Should your customers still be experiencing any issues please raise a support request as per the normal fault reporting process.
Regards
XYZ Telecom
This notification is to inform you that the recent unplanned network issue impacting service on the XYZ Telecom network has now been resolved as per below:
Title: Unplanned outage network outage
Current Status: Service Restoration
Date & Time Started: 16/09/2025 9:00 AM
Date & Time Resolved: 16/09 11:30 AM
Outage Duration: 2 hours and 30 minutes
Resolution Update:
A software bug in our core device causing packets loss, resolve by upgrading device software.
Once again, the XYZ Telecom support team thank you for your patience and understanding in this matter.
Should your customers still be experiencing any issues please raise a support request as per the normal fault reporting process.
The below notification is to advise that XYZ Telecom is currently experiencing an unplanned network issue that may be impacting service delivered to your customers, as per the below details:
Title: Unplanned outage network outage <VIC, NSW, and QLD>
Current Status: Ongoing Service Disruption
Date & Time Started: 16/09/2025 9:00 AM
Date & Time Resolved: Ongoing
Current customer impact Description: May experience service disruption
Estimated time of resolution: To be determined
The XYZ Telecom support team are currently working to resolve this issue as soon as possible, we will provide further updates as information becomes available.
We thank you for your patience and understanding in this matter.
Regards
XYZ Telecom
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