Emergency Planned Maintenance Notification <VIC, NSW, and QLD> from 16-09-25 01:30 AEST to 16-09-25 02:00 AEST

The following advisory is to inform you of an upcoming planned maintenance will impact one or more services delivered to XYZ Telecom.

Type of event: Planned Maintenance

Maintenance Window Start: 16/09/2025 1:30 PM
Maintenance Window End: 16/09/2025 2:00 PM
Time Zone: AEST

Affected Locations(s): VIC, NSW, and QLD

Expected Service Impact Time: 15 - 30 minutes impact to service.

Description of event: Our Engineering Team will perform a reboot on one of our core devices. This activity may cause temporary service interruptions in the affected locations.

In the event your service does not restore on completion of the planned event, please perform standard level 1 checks.

If your service does not restore after the checks, please contact our Service Assurance Team to investigate further.

We apologies for any inconvenience this may cause.

Regards
XYZ Telecom