XYZ Telecom Pty Ltd Status
Unplanned Outage Adelaide, SA
Updates
This notification is to inform you that the recent unplanned network issue impacting service on the XYZ Telecom network has now been resolved as per below:
Title: Unplanned outage network outage
Current Status: Service Restoration
Date & Time Started: 19/08/2026 15:34
Date & Time Resolved: 25/08/2026 19:00
Outage Duration: 6 days, 3 hours, 26 minutes
Resolution Update:
We are pleased to advise that the connectivity issue impacting services in Adelaide, South Australia has now been resolved.
Our relevant technical teams investigated the issue and have successfully restored connectivity. Services are currently operating normally, and we continue to monitor the network to ensure ongoing stability.
Once again, the XYZ Telecom support team thank you for your patience and understanding in this matter.
Should your customers still be experiencing any issues please raise a support request as per the normal fault reporting process.
Regards
XYZ Telecom
Please find below the latest update from XYZ Telecom on the unplanned network issue impacting services delivered to your customers:
Title: Unplanned outage network outage
Current Status: Ongoing Service Disruption
Date & Time Started: 19/08/26 15:34
Date & Time Resolved: Ongoing
Current customer impact Description:
Estimated time of resolution:
Latest Update Information:
A scheduled preventive maintenance activity was conducted today at the Adelaide IBX
While the maintenance was classified as planned and non-service impacting, we are currently investigating an outage that occurred during the maintenance window. We are coordinating with our providers to determine the cause of the outage and to confirm whether there is any relationship to the scheduled maintenance activity.
At this stage, the cause of the outage remains under investigation.
The XYZ Telecom support team are currently working to resolve this issue as soon as possible, we will provide further updates as information becomes available.
We thank you for your patience and understanding in this matter.
Regards
XYZ Telecom
The below notification is to advise that XYZ Telecom is currently experiencing an unplanned network issue that may be impacting service delivered to your customers, as per the below details:
Title: Unplanned outage network outage <Location>
Current Status: Ongoing Service Disruption
Date & Time Started: 19/08/26 15:34
Date & Time Resolved: Ongoing
Current customer impact Description:
Estimated time of resolution: To be determined
The XYZ Telecom support team are currently working to resolve this issue as soon as possible, we will provide further updates as information becomes available.
We thank you for your patience and understanding in this matter.
Regards
XYZ Telecom
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